Refund, Cancellations, and Returns Policy
We want you to be satisfied with your purchase. If you're not entirely satisfied with your purchase, we're here to help.
Refunds:
We offer a full refund on all purchases within 30 days of the original purchase date. To be eligible for a refund, your item must be unused and in the same condition that you received it.
Cancellations:
You may cancel your order within 24 hours of purchase for a full refund. After 24 hours, cancellations are subject to a cancellation fee.
Returns:
To initiate a return, please contact our customer service team. Items returned must be in their original packaging and accompanied by proof of purchase.
Business Address and Location Contact Details:
Aephoria Lab
4 Westlake Business Park, 13 Bell Crescent, Westlake
Cape Town, Western Cape, 7945
South Africa
Phone: 068 435 2859
Email: hello@aephoria.co.za
Fax: N/A
For any inquiries, please feel free to contact us during our business hours: 8-5